Institutions apply technology to enable them to automate processes. After that, the replacement of manual processes facilitates the delivery of services. However, they have to invest heavily in the technology. Hence it is advisable to use specific metrics to determine the efficiency of the technology (Watson, Berthon, Pitt, & Zinkhan, 2008). The business categories have different categories. For instance, there are tactical and strategic technologies. The classification depends on their relationship with company goals. The paper investigates technologies at Amnesty international to enable the management to identify risks in the systems.