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Critical thinking

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Should You Listen to the Customer?

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Black Diaspora Cinemas

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Theories of Social Movements

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You may respond to any of the points below or you may take a point from any of the chapters that caught your attention. Chapter 5: In this chapter, Liff offers a philosophy and a series of techniques for enhancing performance. Some of his suggestions seem obvious, such as creating performance measures that align organizational goals and individual performance and then insuring that all employees have the training, tools, and assistance they need to meet their goals. He also stresses that performance measures should be the joint product of management, employees, and unions and that management most often fails by not providing poorly performing employees with enough assistance to meet their goals. Other suggestions are more surprising, such as posting performance information so that everyone can see how they compare to their peers. Evaluate the suggestions Liff offers. Do you think they will work? Do you think they are fair? What alternatives can you offer if you are unsatisfied with his suggestions? What are the consequences of not following his advice? Chapter 6: Like the performance systems detailed in Chapter 5, Chapter 6 sets out the specifics of reward systems. Liff again stresses that reward systems should be aligned with organizational goals; he further notes that they should be reliable, prompt, and consistent with contributions made by individual employees; they should be developed by management, labor, and unions; they should recognize team as well as individual effort; and they should get good publicity. Programs with unrealistic goals or a lack of resources will be perceived as unfair and thus create disincentives for performance. It is increasingly clear that Liff believes it is incumbent upon management to create the best possible environment for people to do their best work. As he notes on page 128, “Once you hire and train your employees, provide them with the proper tools and resources, make them aware of the organization’s goals and objectives, and issue them performance standards that have a clear line of sight (the input), you need to insure that employees and/or teams that exceed your expectations (the output) will be rewarded.” Evaluate the suggestions Liff offers. Do you think they will work? Do you think they are fair? What alternatives can you offer if you are unsatisfied with his suggestions? What are the consequences of not following his advice? Chapter 7: Liff suggests that attendance management is a matter of both clear rules and humane application of those rules. On the one hand, he insists that policies for tours of duty, sick leave, and vacations be widely known and equitably enforced. Management has discretion over leave without pay and can insist that vacations be scheduled well in advance. On the other hand, he does recognize that there are exceptions and that a zero-tolerance policy is not warranted. Evaluate the suggestions Liff offers. Do you think they will work? Do you think they are fair? What alternatives can you offer if you are unsatisfied with his suggestions? What are the consequences of not following his advice?

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From EEO and AA to Diversity Management

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sing English when communicating with a non-native speaker of English. English as a Second Language (ESL) will be used to denote a non-native speaker. Most Americans expect that business communications will be conducted in English. In order to maximize communications, speakers of English should be aware of several aspects of our language that make communication very difficult, even with a person who has studied our language for many years. Here are a few examples. Imagine that the ESL individual is a business person from another country, with whom you are meeting. The attached worksheet should be completed.

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While you work on acquiring a copy of the textbook, there is some work we can do to get started. If you go to the General Introduction folder (under Content), you’ll see some audio and visual material that I’ve gathered together so you can start to get a sense of who Socrates was. The section on Socrates and the Examined Life contains links to two audio programs that will form the basis of our first two real assignments for this course. Do make sure to listen to them carefully so that you can answer the corresponding questions (which you can find under Discussion Board). https://www.bbc.co.uk/programmes/b007zp21 https://philosophybites.com/2008/08/mm-mccabe-on-so.html

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Business

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Research questions for a hypothetical project

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J. Crew Case Analysis

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Multigenerational Workforce

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Sustainable Business Operations

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Security Risk Analysis

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Minneapolis Park and Recreation Board Case Study

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Supply Chain Management

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Substantiating the Research Problem

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The Purnell Model

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Spirituality

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Book Review – A Primer on Corporate Governance

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